32Red Working on Revamping

Everyone’s favorite online slots casino has made an announcement that will make their clients happy – they have just finished a revamping of their customer service department. They say that they are determined to become one of the UK’s best online gambling sites and that they could not do that with the way they were set up.

They didn’t have any real problems, but they were aware that there were changes that needed to be made so that they could offer the best online slots experience around. Their customer service department has always remained at the top of their focus and now that they are getting even bigger and better than ever, they wanted to ensure that they were still meeting the needs of their clients.

Now all of their players will be able to get in touch with customer service specialists via live chat at all hours of the day or night. They can also choose to send their messages to customer service via email if they would prefer.

If they choose email, someone will get back to them within 12 hours, so although it is not as immediate as phone or online chat, they will still get a reply. Players will also be able to call for telephone support if they choose, and it will be available to them 5 pm – 12 am UK Time.

As if all of this were not enough, they are also offering their new players a $100 sign up bonus and a 15% weekly rebate. The promotion will be offered at 20% for their VIP customers.

 

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